Chats and messages are integral part of communication, and more so for the social media apps. The basic objective of social channels is to create a dynamic connectivity among users who can seamlessly share their thoughts, viewpoints, suggestions and every small detail of their lives that they think good enough to be shared with each other.
Talking of all different modes of communication on a social media platform, the most popular form of staying in touch is "chat." For example, channels such as Whatsapp, and Telegram have virtually become chat apps. However, almost every social app that has chat option has a huge handicap. It doesn't give a lot of option to users in terms of managing their diverse contacts independently. They cannot segregate chats into different categories.
Usually, we all have essentially three type of contacts- Personal, Public, and Professional. They are three distinct groups, and serve different purposes in our lives. Therefore, they need to be treated differently. Connectd India realised this important gap of chat segregation for users in the services offered by the leading social media channels, and accordingly incorporated such features that keep these chats into different categories.
Therefore, your chats meant for your personal contacts will be visible only to them. Similarly, your chats with your professional, and public contacts cannot be seen by your personal, or the professional contacts. However, if in future you decide to have more options to regulate your chats, the app allows you to do. Accordingly, if you want your other contacts to be aware of your chats with a contact from other group, you can do that easily. The app won't allow it until you opt for it. It's you who is in control of your chats, and not the social channel.
There are other sensitive issues that deter users from having a common profile to chat with their personal contacts that may include their family members, cousins, uncles, and aunts. Since, some of their contacts belong to a category where inhibitions and social niceties are generally thrown out of the window, and frank and heart to heart discussion is the norm. They are usually your old school friends, your colleagues at work, or your girlfriend or the boyfriend. Now, the last thing you would want is to let your close family members view such private chats. It cannot get more embarrassing for you that may ultimately force you to either block your close relatives, or use another account to connect with them.
However, if users are made to use an additional account to chat with their close relatives, the very purpose of having one account for all your needs is defeated. That is why, to make it truly dynamic and powerful, the chat separation feature was included. This will prove to be monumentally user friendly feature, and also a win-win model for app provider, and users.
The USP of Connectd India is its versatility of being "one in all channel" because it understands the dilemma of users who use multiple channels for different needs. Besides, having chat segregation option for users, group chat option is also available. You can form a group, add members, create admins and start the group chat. This feature is almost similar to what you get on the Whatsapp, or Telegram app.
The chat separation feature will be likely a virtual bonus for the social media users because currently no app provides it. It will be interesting to see how users react to this unique concept.